Customer Service

Dean Guitars is dedicated to bringing you quality-crafted instruments designed for your playing comfort and enjoyment. We guarantee every Dean guitar and include a written warranty with each instrument. Your satisfaction is our top priority, so we want to hear from you if you need assistance with warranty or repair service.

Click to Download the Dean Guitars Warranty PDF

If you encounter a problem, please follow these three steps for service:

1.) If you have a warranty or repair problem, first, please contact your Dean Dealer.

2.) If your dealer refers you to Dean, please fill out the form below for our Customer Service Department.

3.) If the problem isn’t resolved to your satisfaction after you’ve tried the above steps, please call Dean Guitars Headquarters toll-free at US 1-866-854-5044 and ask for Brad.

Please complete the form and be sure to include your email address so we can respond. Your friends at Dean Guitars will be in touch soon. Thanks for writing!